Complaint

I wrote my first complaint letter to a major corporation just now. My grouse was the frequent and extremely frustrating disruption of their service since the start of last month. Maybe even earlier for all I know, but of which I remain blissfully unaware until I stayed later than my usual bed time.

That's when I found out I have a problem, a really big problem. The first call for servicing did not do a good job of sniffling out the problem, and appointment was made for a second appointment, the earliest of which was available only in one week time. Not even that, sacrifices had to be made to apply for emergency annual leave and stay home to wait for the tech support to resolve my problem. What a hassle!

It was cleared, and declared solved...for the first few days. Then things gets "interesting" after that. Disruptions after disruptions followed. It's like a plaque, devouring my spare time pulling my hair out trying to figure out what the heck is the problem, until last night, when the latest disruption broke my back. I wrote the letter today, not an hour ago, after another series of disruption every five minutes. I wasn't being kind in my letter. I am not about to let some major corporation go just because they are top dog. Ohhh, NO! I will chase them and bite them in the arse until they solve my problem permanently... you know the rest.

If you know who or what I'm talking about, keep a low profile. We don't want to "embarrass" them now, do we?